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Phil Harriau
pharriau@caneygroup.com

“Connecting with people’s thoughts and motivations.”

Phil started his marketing career in the industrial components industry as a mechanical engineer, where his education and work experience honed his quantitative skills.

While attending school for his MBA, Phil developed a passion for figuring out how customers think and what they do in the context of marketing. This led him to The Caney Group in 1994, where he signed on as research manager.

In 2000, Phil purchased the company and took over as president. Drawing from his engineering roots, Phil’s vision for the company is to expand its position as a resource for New Product Development initiatives. This vision has propelled the company into several new areas including contextual interviewing, ethnography and Word for Word™ videography.

In addition to his 20 years of business experience, Phil’s formal education includes an engineering degree from Clarkson University and an MBA from the University of Bridgeport. He is also a RIVA-trained moderator who has completed hundreds of qualitative focus group sessions and interviews on a broad range of subjects.

 

Laura Clark
lclark@caneygroup.com

“It’s all in the details.”

Laura Clark joined The Caney Group in April 1996, bringing with her years of experience, including ownership/management within the food service industry and industrial production management.

Laura’s varied work experience and education make her a particularly valuable asset of The Caney Group. Her training in photography and visual arts are particularly useful for her involvement with Word for Word videotaping and editing. Prior experience in a production environment honed her skills for organizing and prioritizing work flow in her project management responsibilities.

Due in part to her diverse background, Laura excels in both the technical and creative aspects of her position. While pursuing art, computer information systems, psychology and sociology, she soon discovered that marketing encompassed all of these subjects. She earned her bachelor’s degree from Suffolk University with a major in marketing and a minor in communications, and then pursued an MBA from the University of Bridgeport.

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